Privacy Policy

Privacy Policy

Effective Date: October 18, 2025

Lucas James Creative (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit https://lucasjamescreative.com (the “Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy.

Lucas James Creative is an SEO Agency located in Calgary, Alberta, that serves the Calgary and surrounding are including SEO in Okotoks. We also have an office and SEO service in Anthem, Arizona.

1. Information We Collect

We may collect the following types of information when you interact with our Website:

  • Personal Information: Information you provide voluntarily through contact forms, lead capture forms, or client login portals (e.g., name, email address, business information).
  • Technical Information: Data collected automatically, including IP address, browser type, device information, operating system, and usage patterns.
  • Media: If you upload files or images to the Website (such as for project collaboration), you should avoid uploading content containing embedded location data (EXIF GPS). Other visitors may be able to download and extract location data from such files.

We do not collect any information through blog comments, as commenting features are disabled on our Website.

2. Use of Cookies

Our Website uses cookies and similar tracking technologies to:

  • Maintain secure user sessions.
  • Enhance your browsing experience and remember preferences.
  • Analyze website traffic and usage patterns.

You can choose to disable cookies in your browser settings; however, some portions of the Website may not function properly if you do so.

3. Embedded Content

Pages on our Website may include embedded content (e.g., videos, images, or articles) from third-party platforms. Embedded content behaves in the same way as if the visitor has visited the third-party website directly. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with their content. We encourage you to review the privacy policies of any third-party websites you engage with.

4. How We Use Your Information

We may use collected information to:

  • Provide and improve our services.
  • Communicate with clients and respond to inquiries.
  • Maintain security and prevent fraudulent activity.
  • Comply with legal obligations and enforce our terms of service.

We do not sell or rent personal data to third parties.

5. Data Sharing

We may share information only in the following circumstances:

  • With trusted service providers who assist in operating the Website or supporting business functions, under strict confidentiality agreements.
  • When required to comply with legal obligations, enforce policies, or protect rights and property.
  • If you request a password reset, your IP address may be included in the reset email for security verification.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

  • User profile information is retained until the user requests deletion or the account is deactivated.
  • Uploaded media or files are retained for the duration of the client engagement.
  • Log data and security records may be retained for a reasonable period to maintain site integrity.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request corrections to inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to legal obligations.
  • Withdrawal of Consent: Where consent is required, you may withdraw it at any time.

Requests to exercise these rights can be submitted to info@lucasjamescreative.com. We will respond within a reasonable timeframe as required by applicable privacy laws.

8. International Data Transfers

Although we are based in Calgary, Alberta, Canada, some of our third-party service providers may store or process data in other jurisdictions. By using our Website, you consent to the transfer of your information outside of Canada where privacy laws may differ.

9. Security of Your Information

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be completely secure.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal and regulatory reasons. All updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Lucas James Creative
Calgary, Alberta, Canada
📧 info@lucasjamescreative.com
🌐 https://lucasjamescreative.com